Who are we?
We are a publishing company called Accolade Publishing registered in England and Wales under company registration number 5228102, whose registered office is at Green Heys, Walford Road, Ross-On-Wye, Herefordshire, HR9 5DB and is a subsidiary of DM Ltd.
We operate under the brand names Compers News, Compers News Express and Compers Weekly. We offer specialist advice on entering competitions and source third party competitions for our subscribers to enter. We offer paid for subscription services to competition magazines and websites dedicated to comping, we also send out free weekly e-newsletters. We also sell a range of comping merchanise, such as postcards, in our comping shop.
What do we use your data for?
The data we collect from you is to effectively fulfil the products / services you have requested from us.
We will not share your details with any third party company for marketing purposes.
Your personal information will be used to:-
- To provide you with the products / services that you have requested from us.
- To inform you of other products and services, provided by Accolade Publishing, which we feel may be of interest to you. We will contact you by email or SMS, where you have consented to be contacted for such purposes and we will contact you by post using Legitimate Interest as the legal basis where you have not previously objected either to us or registering with the Mailing Preference Services and where you have not subscribed to our services.
- To carry out our obligations arising from any contracts entered into between you and us.
- To allow you to participate in interactive features of our service, when you choose to do so.
- To ensure that content from our site is presented in the most effective manner for you and for your computer.
- To notify you about changes to our service.
If you do not want us to use your data in this way, please contact The Compliance Department. Our offices are at Accolade Publishing (3rd Floor), Sunningdale, The Belfry Business Park, 13 Colonial Way, Watford, Hertfordshire, WD24 4WH and you can contact us by telephone on 01923 281 7000 or email consumerdataprotection@accoladepublishing.co.uk with your questions.
Legitimate Interests
Data may be processed in pursuance of legitimate interests. This includes using your data for postal marketing from ourselves in relation to products or services which we believe may be of interest to you, based upon information which you have provided us.
As with all of your data you can also object to us processing your data in this way.
Consent
Data may be processed using consent as the legal basis. This includes using your data for email and SMS marketing from ourselves in relation to products or services where you have volunteered your details and given permission for the details to be used in this way.
We will always provide a simple opt-out method or link so you can stop these communications at anytime.
What types of personal data do we collect?
The information we collect includes your name and contact information that you volunteer such as your telephone number, email address, mobile number and postal address. As we offer a range of paid for services, we also may require information about your bank account or credit card details in order to collect payment.
The data you have provided is used for the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. All information you provide to us is stored on secure servers. Any payment transactions will be encrypted using SSL technology.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
The transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Who may we share your data with?
We only use your personal data to fulfil the services requested and for the purposes outlined in the section. What do we use your data for?
We share your personal data with the following companies:-
- Warners Group Publications plc who provide us with a Subscription Management service.
- Warners Midlands Plc who provide us with a printing service.
- OnePost who provide us with a postal service.
All suppliers process your data on our behalf in order fulfil the services you have requested. Our suppliers will only use your personal data as the law allows in-line with the General Data Protection Regulation 2018.
We do not share your details with any third party company for marketing purposes.
Do we transfer your data to other countries?
All our suppliers are UK based.
How long will we keep your data for?
We will only keep your personal details for as long as is necessary or as long as you want. The law does not put a time limit on the amount of time we should hold your personal details for, but as long as you are happy to hear from us we will continue to contact you. As we explain in the section below marked What are your rights? You can withdraw your consent to us at any time.
What are your rights?
You have a number of rights under the law which include;
- Right to be informed
- Right of access
- Right to rectification
- Right to erasure
- Right to restriction of processing
- Right to data portability
- Right to object
- Rights related to automated individual decision-making, including profiling
- Right to withdraw consent at any time where relevant
- Right to lodge a complaint with a supervisory authority
- Right to be informed - When we collect your data we have to tell you what we are going to do with it primarily through this Privacy Policy and consent statement.
- Right of access - You have the right to contact us in writing to request details of the information we hold about you.
- Right of rectification - You have the right to ask us to rectify information that we hold about you if it is inaccurate or incomplete.
- Right to erasure - This is also known as the right to be forgotten and gives you the right to request your information be removed if there is no compelling reason for its continued processing. A word of warning though we keep a list of people who have asked not to be contacted which we use to ensure that you receive not further marketing from our group or clients as a result of our activity. Without this list your data could enter our system again from another source and we would have no record of the fact that you asked us not to contact you.
- Right to restrict processing - This is the alternative to erasure and gives you the right to tell us to stop processing your data but allowing us to keep enough information about you to ensure that your wishes are respected in the future.
- Right to data portability - This gives you the right to ask a holder of your information to transfer that information to another business. This right would most commonly used if you were switching banks, insurance companies, utilities companies and mobile phone providers.
- Right to object - You have the right to object to processing based on legitimate interests or the performance of a task in the public interest, direct marketing and profiling.
- Rights related to automated decision making including profiling - We do not use automated decision making processes which would have a potentially damaging effect on you. But if we did you have the right to obtain human intervention, express your point of view, obtain an explanation of the decision and challenge it.
- Right to withdraw consent at any time where relevant - You have the right to withdraw your consent to the processing of your information at any time and we must provide you with the information to need to do so, at the time we collect your data and each time we contact you. You can withdraw consent in the following ways;
- In writing to: The Compliance Manager, Accolade Publishing (3rd floor), Sunningdale, The Belfry Business Park, 13 Colonial Way, Watford, Hertfordshire, WD24 4WH; By email to consumerdataprotection@accoladepublishing.co.uk; or by telephone on: 01923 281700
- Right to lodge a complaint with a supervisory authority - If we cannot deal with your complaint to your satisfaction you also have the right to complain to a relevant supervisory authority which include; The Information Commissioners Office https://ico.org.uk/concerns/. The Advertising Standards Authority - https://www.asa.org.uk/make-a-complaint.html
Do we collect data from other sources?
Occasionally we collect personal information from third parties but when we do we check that they have your consent to share your information with us. This would include organisations such as Warners Group Publications who provide Subscription Management services for Accolade Publishing and other online survey companies who ask you for your consent to receive our free weekly e-newsletter.
When do you have to share my data?
On rare occasions we may be asked to share your information for the prevention of fraud or with regulatory bodies who are investigating complaint made by a consumer.
Third party competitions and sites
The services provided by Accolade Publishing involve receiving information about third party competitions, these competitions are not under the control of Accolade Publishing. These third parties competitions have their own privacy policies and terms and conditions. You should always read such privacy policies and terms and conditions and agree to comply with them prior to entering any third party competition.
Right of transfer
Should Accolade Publishing Ltd choose to sell or transfer business assets, it is possible that the information we hold may be transferred as part of the transaction. Accolade Publishing Ltd may choose to retain a copy of the information post sale or transfer.
Accolade Publishing Limited – General Prize Draw Terms & Conditions
These General Terms and Conditions (T&Cs) should be read in conjunction with any specific instructions and additional T&Cs that may be published in relation to an individual competition, prize draw or promotion.
- Unless otherwise stated, entries must be made on any official entry form (online and/or postal) provided.
- Entries with insufficient postage will not be accepted.
- Damaged, defaced, corrupted, illegible or copied entry forms will not be accepted.
- Unless otherwise stated, only one entry per person is allowed per competition.
- The publisher reserves the right to substitute any of the prizes described for a similar item of equivalent or greater value. Unless otherwise stated, no cash alternative will be offered.
- The publisher’s decision is final and binding for every puzzle and/or competition. No correspondence will be entered into in relation to any competition.
- The publisher cannot accept responsibility for any entries lost, delayed or damaged in the post, or not transmitted correctly online. Proof of posting or online entry is not proof of delivery.
- The publisher, its employees, and their families are excluded from participating in Compers News puzzles and competitions.
- Except where otherwise stated, all correct entries will be subject to a random draw to determine the winners. In the case of a skill competition, entries will be judged using the published criteria.
- All winners will be notified and should receive their prizes within 8 weeks of the closing date.
- Winners’ details will be published on in future issues of Compers News and listed on Compers News Express.
- We reserve the right to republish competition entries, letters, testimonials and photographs as required (including, but not limited to, all Accolade publications, websites, social media pages and marketing material) at our sole discretion and without further payment being made. All contributions made to Compers News, Compers News Express and Compers Weekly including; competition entries, letters and photographs become the property of Accolade Publishing Ltd.
